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The latest insights and case studies from our team

Spotdot Museum and Cultural Institutions Visitor Survey 2025

by Spotdot Posted in Museums

We surveyed visitors in North America with a focus on audio experiences during in-person visits. The main goal of this survey is to inform the work we are doing: create best-in-class solutions to deliver audio experiences.

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Increasing audio experiences adoption: three key strategies

by Roger L. Posted in Digital experiences

We have identified three key strategies that can dramatically improve both adoption and usage rates of audio experiences by visitors.

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Delivering the right content at the right time and in the right place

by Jean L. Posted in Digital experiences

No one wants to pause a moment of awe to flip through a guidebook. We dive into practical solutions to offer content to visitors.

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Visitors prefer using their own devices. This is an opportunity.

by Jean L. Posted in Digital experiences

90% of visitors in our Visitor Survey strongly favor using their own smartphone. Institutions can greatly increase engagement.

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Shorter is better, but there needs to be a “next” button

by Julien P. Posted in Digital experiences

When it comes to audio experiences, shorter is often better. We dive into the data and implications.

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One Size Doesn't Fit All: Why Visitor Experiences Must Get More Personal

by Vince L. Posted in Visitors research

By adapting content to each visitor’s profile, institutions turn a passive visit into an interactive, personal story.

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Visitors in the Driver’s Seat: The Power of Self-Guided Experiences

by Julien P. Posted in Digital experiences

Nearly 80% of visitors value the freedom to self-navigate museum spaces, rather than following a predetermined path.

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5 Digital Trends Shaping Museums and Cultural Institutions in 2025

by Julien P. Posted in Museums

As museums navigate a rapidly evolving digital landscape, understanding key technological trends is essential.

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Key Insights from the Museum Innovation Barometer

by Jean L. Posted in Museums

Essential insights that museum directors and curators must consider to enhance visitor engagement through digital innovation.

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Key Insights from the COVES Multi-Institutional Museum Study 2024

by Julien P. Posted in Museums

Enhancing visitor experiences to attract, engage, and delight diverse audiences. A summary of the 2024 study.

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